Website privacy

Privacy Policy

This policy describes information connected with visits to the House of Haven Mental Health website. It does not replace the practice's separate Notice of Privacy Practices for patient health information.

Information from a website visit

When you open this site, its hosting and analytics services may receive technical information such as your IP address, browser or device details, pages requested, referring page, and basic performance data. This helps deliver the site, keep it working, and understand general website use.

Information you choose to share

This website currently has no contact or intake form. If you call or email us, we receive the information you choose to provide so we can respond. Please do not send sensitive clinical details, full payment card numbers, or urgent requests by ordinary email. Use the appropriate patient or scheduling channel for care-related information.

Cookies and analytics

Cloudflare receives technical information needed to deliver and protect this website. The site does not currently load a Google Analytics or advertising tag, and its code does not set an analytics cookie. We will update this policy if website tracking changes.

Scheduling and other websites

When you select a scheduling link, you leave this site for Headway. Information you enter there, including appointment or insurance details, is handled under Headway's own notices and policies. Other outside links also have their own privacy practices. We do not receive information you submit to an outside site merely because you followed a link from ours.

How information is used and shared

We use website information to operate and improve the site and to answer requests you send us. Hosting and analytics providers process technical website data as part of those services. We may share information when required by law or when needed to respond to a request you initiate.

Security and retention

We use service providers to host and operate the website, but no internet service or email is risk-free. Please use the designated care channels for sensitive information. Website and inquiry information may be kept as needed for operations, requests, and applicable obligations. A single retention period for all website data has not been established.

Patient health information

Patient records and information collected as part of care are addressed in House of Haven's separate Notice of Privacy Practices. Ask the office for a copy or for help with a patient privacy question. This website policy is not that notice.

Privacy questions

Contact House of Haven Mental Health at 913-430-8911 or houseofhaven4@gmail.com. You may also write to 13830 Santa Fe Trail Drive, STE 106, Lenexa, KS 66215.